Frequently
Asked Questions
General
Vacation Rental Information
Question
01.
Why stay at a vacation home rather than a hotel or
resort?
02. How does the cost
of a vacation home differ from that of a hotel or
resort?
03. How many guests do
you need to make a vacation rental worthwhile as compared
to a hotel?
04. What is the usual
time frame of a vacation rental?
05. Does the vacation
rental need to be from Saturday to Saturday exclusively?
06. How far ahead can
I or should I book our vacation rental?
07. What are the seasonal
average temperatures for Orlando, Florida?
08. Does the villa rate
vary depending on the number of people staying in
the villa?
09. How does check-in
work?
10. When is check-in
and check-out time?
11. Can I check in early?
12. What if there is
a problem with the home or I have a problem while
I am there?
13. Do you offer last
minute deals?
14. Are there a minimum
number of nights required for a booking?
15. Should I go to a
time share presentation?
16. Is there shopping
near the vacation home?
17. How close are the
grocery stores?
18. Do the grocery stores
prepare meals that I can preorder?
19. Do the grocery stores
have good birthday cakes?
20. How close is the
nearest Wal-Mart?
Answer
Why
stay at a vacation home rather than a hotel or resort?
Privacy, luxury, and value are the first of many reasons.
Hotels and resort can't offer you complete privacy.
Hotel and resort amenities are used by all the guests
so you have to share pools, spas etc. with strangers.
Hotel rooms are small and have limited amenities.
A villa is an entire home, large and fully equipped
with appliances. Pools, spas, games rooms and all
other luxuries are for your exclusive use. Villas
come equipped with kid's features like, cribs, toddler
beds, strollers, high chairs, kid's dishes and cutlery,
toys, videos, PS2 or XBox. Our vacation homes have
fun, themed bedrooms for the family to enjoy. Cost
per person is significantly lower at a vacation home.
A room at a hotel or resort is mostly just a place
to sleep and store luggage. A villa is a vacation
in itself, a place to enjoy your vacation in privacy
and luxury with your family.
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How
does the cost of a vacation home differ from that
of a hotel or resort?
Most often the cost of a vacation home per person
is much less than the price of staying at a hotel,
and a vacation home has a private pool and spa, fully
quipped kitchen, games room with full sized pool table,
Air hockey table, and foosball table, at least one
big screen 52 inch TV plus TV's in each bedroom, DVD
players PS2 or XBox, gas barbeque, and baby equipment,
all available for your private enjoyment 24 hours
a day.
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How
many guests do you need to make a vacation rental
worthwhile as compared to a hotel?
Basically, as soon as you have more people than can
fit in a single hotel room you are better off renting
a villa. Depending on where you stay, a hotel room
with two double beds can cost as much or more than
a vacation home, not to mention a vacation home has
many luxuries and amenities not found in most hotels
and even if hotels do have them they are shared with
other guests. The more people that come, the more
you save. To get a good idea of value take the total
cost per night of the vacation home and divided by
the number of guests. This gives you the cost per
person per night and can the value of a vacation home
in perspective. For example, two families consisting
of two parents and two children staying at a 5 bedroom
villa at $150 dollars a night are paying about $20
per night per person. Even a simple hotel room at
$80 per night for 4 people will cost the same. And
in a Tourist area like Disney World hotels are much
higher per night than average.
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What
is the usual time frame of a vacation rental?
Most guests rent a vacation home for one or two weeks,
usually from Saturday to Saturday. Three week rentals
are also common.
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Does
the vacation rental need to be from Saturday to Saturday
exclusively?
Saturday to Saturday is the standard booking period.
Normally a villa rental period begins and/or ends
on a Saturday. However, it is not uncommon for a stay
to begin or end mid week, especially with stays longer
than one week. We are happy to accommodate mid week
rentals whenever possible. For midweek rentals each
request is looked at individually to see if it will
fit into the schedule. Mid week vacation home rentals
are more difficult to accommodate in high season.
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How
far ahead can I or should I book our vacation rental?
Reservations can be made as far in advance as you
like. Some dates like holidays, spring break and summer
months can book up a year or more in advance. If your
dates are flexible it is easier to find open dates,
but if your dates are fixed or you want dates that
are in high demand we recommend booking as soon as
you know your plans.
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What
are the seasonal average temperatures for Orlando,
Florida?
Summer
highs mid to upper 90 degrees Fahrenheit
Winter
daytime highs 70 to 80 lows 45 to 60
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Does
the villa rate vary depending on the number of people
staying in the villa?
Sterling Vacation Home's villas rent for a flat rate
per night. The cost does not depend on the number
of persons. That is great news for renters because
the larger your group the less it costs per person
to stay. Please just remember that each home has a
state legislated maximum number of guests that are
allowed.
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How
does check-in work?
Check-in is simple. Our vacation rentals have a keyless
entry system. We provide you with a gate code for
gated rental communities and a door code for the rental
property. The codes are valid for your vacation rental
period. You will receive check-in instructions that
come complete with travel directions from airports
and all major highways and helpful tips for your vacation.
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When
is check-in and check-out time?
Your vacation home will be available for check-in
at 4:00 pm. Check-out time is 10:00 am.
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Can
I check in early?
Our cleaning staff needs time to clean the vacation
homes properly and wash and dry the laundry. This
takes time. It is very likely (especially if you are
checking in on Saturday) that the last guests left
earlier that same morning so the vacation home is
cleaned just prior to your arrival.
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What
if there is a problem with the home or I have a problem
while I am there?
We have local property managers who maintain our vacation
homes and provide assistance 24 hours a day, 7 days
a week. This information is given to you prior to
your arrival at the vacation property and is also
listed in the Guest Information Book found in each
villa.
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Do
you offer last minute deals?
If you decide last minute or spur of the moment to
go on vacation, go ahead and give us a call. Depending
on the season, chances are something might be available
and we can offer you a deal. But if you have to book
time off work and plan for vacation time in advance,
then waiting to make your booking until the last minute
is risky. Often dates have to be flexible for last
minute deals and if your dates are fixed and you have
waited to book hoping to find a last minute deal you
may find that nothing is available and end up paying
more for a hotel. That being said, we don't want our
villas to sit empty, so if you find dates available
you can book them on short notice and you may receive
a discounted rate.
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Are
there a minimum number of nights required for a booking?
Normally our villas rent for a minimum of 5 nights;
however you can book fewer nights depending on the
season, although there is an additional cleaning charge.
Stays of one to two weeks from Saturday to Saturday
are most common.
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Should
I go to a time share presentation?
I would strongly recommend not attending the time
shares sales offers. It will cost you and your family
an entire morning of your vacation and it is extremely
high pressure sales. Your time is worth money and
is worth more to you than any discount they may offer.
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Is
there shopping near the vacation home?
All of our vacation rentals are well situated for
shopping. Within minutes you can be at many grocery
stores, outlet malls, indoor shopping malls, outlet
stores, flea markets, and entertainment/shopping centers.
Orlando is a great place to shop. If you love to shop
you will love Orlando.
Place
our link here to shopping in Orlando.
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How
close are the grocery stores?
Each of the vacation homes is less than 2 miles from
a few grocery stores. For your convenience we mail
out an information page with the location of the grocery
stores and the Wal-Mart closest to each home.
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Do
the grocery stores prepare meals that I can preorder?
Yes, the Publix grocery stores offer this service.
They sell meals for set numbers of people. You can
preorder this and go pick it up at the store. This
is a good service, especially for holiday dinners.
All you need to do is heat the food up at the villa.
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Do
the grocery stores have good birthday cakes?
Publix has a great selection of birthday and all occasion
cakes. You just order from the bakery a few days before
you need it and pick it up.
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How
close is the nearest Wal-Mart?
The closest Wal-Mart to our vacation homes is a brand
new Super Wal-Mart. It is less than 2 miles from the
Dolphin Springs villa and the Forest Springs villa.
It is less than 5 miles to Captain Nemo's villa and
the Formosa Springs villa. For your convenience we
mail out an information page with the location of
the grocery stores and the Wal-Mart closest to each
home.
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